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Field Force Management

End-to-end management of outsourced field teams — from recruitment and deployment to daily operations, performance tracking, and reporting. We operate your field workforce so you can focus on strategy.

Solution

Who We Manage

We recruit, deploy, and manage frontline teams across all trade channels — for daily execution, seasonal campaigns, or increase nationwide coverage.

Merchandisers (GT / MT)

Salesforce (GT / MT)

Promotion PG/PB (GT / MT)

Why Acacy

Smart execution – Visible impact

We go beyond manpower. At Acacy, we combine people - process - technology to deliver field excellence

Built from Experience

Our platform is self-built—shaped by over 16 years of managing field teams across Vietnam.

Trusted by Global Brands

Chosen and retained by leading corporations in FMCG, electronics, and retail

AI-Powered Execution

SKU detection, in-store compliance checks, and AI-powered quality control — built in, not bolted on.

Always Evolving

Continuous AI integration and feature refinement to stay ahead of where field force management is heading.

People Who Know the Field

Our management team brings hands-on field force experience to every engagement — not just oversight.

Nationwide Coverage

Operational presence across all 63 provinces, with local knowledge and on-ground support.

Full Compliance

HR, payroll, insurance, and labor law — fully managed, fully transparent.

Scope of Work

Our Scope of Work

Customized end-to-end support based on client needs

Recruitment & Onboarding

Sourcing, screening, interviewing, and selecting candidates based on client-defined profiles. The full hiring pipeline is managed— job posting, candidate search, contracting, and onboarding. Replacement handling included for attrition and underperformance.

Reporting & Business Insights

Structured field reports and performance summaries on daily, weekly, and monthly cycles. Coverage: execution metrics, staff performance, market observations, issue logs. Consolidated via Acacy's reporting system and delivered in client-ready dashboards.

Training & Capability Development

Induction, product knowledge, selling skills, merchandising standards, and in-field coaching. Delivered across classroom, e-learning, and on-the-job formats. Results tracked via Acacy's integrated training system.

Daily Operations & Field Supervision

Route planning, store visit scheduling, check-in/check-out verification, and task assignment. Regular in-field coaching visits by supervisors. Execution quality monitored and operational issues resolved in real time.

Performance Management & KPI Tracking

Individual and team KPIs tracked against client objectives — coverage rate, visit completion, sales volume, display compliance, training scores. Periodic performance reviews with corrective action plans. KPI data accessible via real-time dashboards.

HR Administration & Payroll Compliance

Full management of employment contracts, salary, social insurance, health insurance, PIT, and statutory benefits — in compliance with Vietnamese labor law. Acacy acts as employer of record on behalf of the client.

Scope of Work

Industries We Serve

Our field force services are ideal for

FMCG (Fast-Moving Consumer Goods)

Retailing

Pharmaceuticals & Healthcare

Telecommunications

Consumer Electronics & Appliances

E-commerce

Our Client

We're partnering with the best to shape the future

Client are multination
Group Industry
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