Capability Development

Course Design & Customization

Tailored training programs built around your brand guidelines, product knowledge, and execution standards. Every course is co-developed with clients to ensure relevance and alignment.

Offline Training

Instructor-led classroom sessions for foundational skills, product launches, and scenario-based exercises that demand hands-on practice.

Online Training

Digital modules are accessible anytime, enabling consistent knowledge delivery across geographically dispersed teams.

On-field Training & Coaching

Supervisors and trainers work alongside field teams at the point of execution, providing real-time feedback and corrective coaching where it matters most.

E-Training System

A proprietary platform with interactive lessons, real-time dashboards for progress tracking, and flexible access, giving clients full visibility and control over training outcomes.

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End-to-End Capability building for Field Teams

Acacy’s Capability Development covers every dimension of workforce readiness

Solution

Scope of work

Acacy's Capability Development covers the full training life cycle for outsourced field teams from training needs analysis and course design, through delivery across multiple formats (offline classroom, on-field coaching, and online e-learning), to assessment, and ongoing performance tracking. All programs are tailored to each client's brand standards and execution requirements.

E-learning Acacy

Acacy's proprietary e-learning platform enables scalable, consistent training delivery for large outsourced teams. The system features interactive lessons, built-in assessments, and real-time dashboards—allowing both Acacy and clients to monitor training progress, scores, and compliance at the individual level anytime, anywhere.

Who this service for

For businesses that deploy large-scale field teams — merchandisers, sales promoters, brand ambassadors, and retail executors — across multiple locations. Ideal for companies in FMCG, retail, and consumer goods who require standardized training quality, measurable skill development, and full control over workforce readiness at scale.

Course Design & Customization — Tailored training programs built around your brand guidelines, product knowledge, and execution standards. Every course is co-developed with clients to ensure relevance and alignment.

Offline Training — Instructor-led classroom sessions for foundational skills, product, and scenario-based exercises that demand hands-on practice.

Online Training — Online courses are accessible anywhere, enabling consistent knowledge delivery across geographically dispersed teams.

On-field Training & Coaching — Supervisors and trainers work alongside field teams at the point of execution, providing real-time feedback and corrective coaching where it matters most.

E-Training System — A proprietary platform with interactive lessons, real-time dashboards for progress tracking, and flexible access, giving clients full visibility and control over training outcomes.

Solution

How We Develop People at Acacy

We hold the belief that growth is not universally applicable. That’s why we combine structured training with real-life experiences to empower every individual.

In-class & Online Training

Structured learning programs delivered both offline and online. Trainees can revisit lessons anytime, with automated tracking via our LMS dashboard.

Self- learning

Employees follow personalized learning paths at their own pace.
We provide individual development plans aligned with their goals.

Coaching & Mentoring

Direct guidance from line managers or senior leaders. Focused on real-time problem-solving, communication, and on-the-job effectiveness.

Employee promotion

We reward performance with internal growth opportunities.
Promotions are paired with training and coaching to close any skill gaps.

Our Activities

Our learners & clients feedback

"I expected just product theory, but the on-site training sessions really helped me feel more confident when engaging with customers. The trainer explained things clearly without making it boring. I just wish the quizzes on the app were longer — they felt a bit short for proper revision."

"The training was detailed, and I could apply it right away at the store. My supervisor also visited regularly for on-the-spot coaching, so I knew exactly what to fix. I think adding more video tutorials on the app would help new joiners—reading documents alone is hard to visualize."

"I like that training is structured by level so I'm not repeating what I already know. The field selling skills module was the most useful—the trainer used real market situations, which made it relatable. E-learning is convenient for learning between store visits, though the app can be a bit slow sometimes."

"Acacy's training team responds quite fast when we need to update product knowledge for new launches. The reporting dashboard helps us track completion rates without having to chase individually. Offline training quality is solid—though we're still working together on shortening the onboarding cycle for new recruits."

"The e-training system is a real plus — our team can access training content without pulling people off the field for a full day. What I find most useful is the dashboard: I can check completion rates, quiz scores, and individual progress across regions without requesting separate reports. It gives us a level of visibility into workforce readiness that we didn't have before."